Privacy Policy
BELLACODE PRIVACY POLICY
Our privacy notice in short.
The type of data we use
When you use Bellacode fashion, there’s two ways we receive your personal data: There’s personal data you provide when you interact with us and there’s personal data we collect about you from a variety of sources (e.g., credit and fraud prevention agencies, stores, or public databases).
Personal data you share with us could for example include:
Your contact- and identification information – we need this information to be able to for example confirm your identity, offer you support, or carry out a credit assessment before granting credit.
Your payment information – we need this information to for example carry out transactions.
Personal data we collect about you could for example relate to:
Name, date of birth, place of birth, and financial information – as a way to for example prevent fraud, confirm your eligibility for credit, or screen your information against lists of so called Politically Exposed Persons.
Information about the interaction between you and Bellacode fashion– This could include information on how you use our service or your repayment history with Bellacode Fashion, which we use to tailor our products to you, offer you support or carry out credit risk assessments before granting credit.
Why we use your data
As we continuously work to elevate your shopping experience, we may use your data for a number of reasons, including to
- Verify your identity when you use our services or contact us
- Engage with you as a customer
- Provide you with the services you requester
- Give you an overview on your financial situation
- Understand your eligibility for Bellacode products and services
- Communicate information on the products we offer
- Conduct customer satisfaction survey
- Carry out credit and fraud assessments
- Perform debt collection service
- Prevent IT attack
- Meet regulatory and legal requirements
How you can control what information we collect and how we use it
There are a number of ways you can control the data we collect as well as the way we use it.
- Autofill: Within the Bellacode you can choose to opt out of the Autofill feature which automatically fills in relevant information when you make future purchases. You can choose to opt out of this feature in the ‘Autofill settings’ during address registration in your purchase checkout or reviewing our support section below.
- Marketing communication: In order to unsubscribe from marketing sendouts you can easily click on the ‘unsubscribe’ link at the bottom of each email. You can also reach out to us by email where you state your wish to opt-out from receiving marketing send outs.
Exporting, removing & deleting your information
Bellacode Fashion retains information about you as a customer in order to provide you with our services.
You do however retain the right to:
Request a copy of the data we collect about you
- You have the right to request a copy of your personal data. In order to do so, please review the support section below.
Rectify any inaccurate or incomplete information about yourself
- In case you perceive information referring to you to be wrong or incomplete, you have the right to request the information to be rectified or completed. If you want to make such changes, you simply contact us via our 24/7 chat or by contacting our support team, describing your request.
Bellacode's compliance
When you choose to share your data with us, we know you trust us to do the right thing. Doing the right thing not only means keeping your best interest in mind but also complying with applicable laws and requirements. And when it comes to how and when we use your data, there are many rules governing such practices. A more recent example includes complying with GDPR (the General Data Protection Regulation), a law regulating data protection and privacy for all individuals in the European Union.
Being a financial institution, we also need to comply with a number of additional rules, for example setting out what we can do when we grant credits, prevent money laundering and terrorist financing, and much more. Under these rules we are sometimes required to store certain information or share details with public authorities when ordered to do so.
We take these responsibilities extremely seriously and always work to keep your best interest in mind when assessing how to best comply with them.